Services.

Although our system is really intuitive, we offer training to give you a more in depth look at getting the best from the system. We understand that everyone learns in a different way and at different speeds, so we have used all of the latest training tools available to really help you get your head around your new MIS.

support team staff talking with customer on phone

Training options.

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Self-Training Via Published Web Clips And Documentation.

An extensive library of videos and support materials means that schools have the option of ‘self training’.​

One Site Training icon

Go Live Day Onsite Training.

We will come to you! Have an expert hands on to guide you through all areas on the go live day.

group training

Group Training - CLUSTERs/MATs/LA.

Bromcom offer group training sessions, this helps to improve time and cost efficiency

webinar

Webinar Training.

The most versatile and economical way to train your staff. Just tell us what you want and when

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Onsite Training.

We will come to you! Have an expert hands on to guide you through all areas.​

Group Training

Trainer Training.

Our Trainers can come to your school and offer in person training whether to a team or to support an individual, but along with free weekly primary or secondary focused webinars, we offered tailored online webinars and interactive training sessions. Using our own Virtual Learning Environment, we have put together a whole bundle of training aids, including documents, how to videos and support posts.

support team member talking with customers

Support.

We give you the help you need to get set up, including a dedicated migration team, training and support prior to the go live day - but it doesn't stop there. We encourage you to join our online community forum, our dedicated platform comprised of over 4000 Bromcom users constantly sharing best practices and engaging with each other. Onsite visits and user groups can be organised, subject to staff availability, and we welcome development ideas or product suggestions via help.bromcom.com. Our team of customer support technicians are available from 8am-5pm Monday to Friday except Wednesdays 8am-4pm via phone (020 8290 7177) or via online ticketing at help.bromcom.com.